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South Florida: From Homestead to Ft. Lauderdale

Small Business IT Solutions
Why Sirius Technology Group Makes Business Sense

Onsite Service Available in Miami- Dade and Broward Counties

For small businesses in Miami, South Miami, Kendall, Homestead, Downtown Miami, Miami Beach , Miami Lakes, North Miami, Miramar, Hollywood, Ft. Lauderdale, North Broward, IT outsourcing reduces costs and enhances network value. IT outsourcing gives your company regular access to IT consulting experts without requiring you to add to your in-house support staff. IT outsourcing allows you to focus on business objectives while experts take care of managing your network.

Until recently, IT outsourcing was thought to make sense only for large companies. Now, however, new technology and service delivery modes make IT outsourcing the smart choice for small businesses who want the best network support for the best price. Surveys show that small businesses use IT outsourcing for several key reasons:

· Free management to pursue business goals

· Leverage IT spending and improve operational efficiency

· Refocus internal resources

· Benefit from outside expertise

· Expand technical scope, maintain in-house head count

Sirius Technology Group incorporates best-of-breed technology such as proactive server monitoring, remote access and automated network management to offer small businesses money-saving IT outsourcing programs that improve the reliability, security and productivity of your information network. With STG, you do not have to commit to the long-term contracts common to the biggest IT outsourcing companies or put up with the limited availability of independent consultants or small consulting firms.

Network Support for Small Businesses

IT Solutions for
Miami-Dade and Broward Counties


Microsoft Small Business SpecialistsOverview
For small businesses and startups with 10 to 50 network users, Sirius Technology Group's IT outsourcing services free you from dependence on an individual freelance consultant while giving you affordable, reliable access to enterprise-class technical expertise. By delivering professional know-how when you need it, providing specialized expertise in key applications, offering unique services such as automated server monitoring, and charging only for services you use, STG gives you an affordable way to maximize the business value of your network. Sirius Technology Group is the smart way for small businesses to build and maintain a reliable and secure information system and to have fast access to the skilled support ordinarily available only to businesses who can afford a large internal IT organization.

Why Sirius Technology Group Makes Sense for Small Businesses
Sirius Technology Group's staff size, breadth and depth of technical expertise, and familiarity with enterprise IT allow small businesses to avoid the pitfalls associated with excessive reliance on smaller service organizations or independent freelance consultants.

Working with Sirius Technology Group allows your small business to:

  • Avoid Dependence on Individual Freelance Consultants
    For IT support small businesses often rely heavily on independent freelance consultants. Although freelance consultants carry less overhead than larger support organizations and can afford to charge marginally less, they are often stretched too thin to respond quickly to urgent situations. If an independent consultant is busy with another client, sick, on vacation or in training, the lack of backup personnel may force your business to wait for help during an emergency. As your small business grows, network downtime or problems with critical applications become more costly. The money you thought you were saving on a freelancer can be eaten up quickly by lost productivity.
  • Have Access to Expertise in Complex IT Solutions
    Many small service organizations or freelance consultants focused on small business IT support may excel at providing "connect-the-dots" solutions but lack the experience to deal cost-effectively with complex IT infrastructures with features such as multi-office connectivity, VPNs, mobile workforces, telecommuter support, integrated financial and operational applications, eCommerce, and custom software. Sirius Technology Group’s enterprise experience can be valuable to your small business because enterprise environments are inherently complex, integration issues require in-depth knowledge in many IT disciplines, and achieving a high level of stability, reliability and security requires enterprise-proven best practices.
  • Build a Solid Foundation for Seamless Growth
    Small businesses often start with an IT system implemented on a shoestring budget. Lacking a proper foundation, a series of band-aid fixes often get piled on top of a weak foundation. As a business grows, stability and scalability issues can hinder the success of the organization. Such environments need proper assessment, intelligent strategic planning, and broad-based expertise to upgrade to an IT infrastructure that will provide the solid foundation to meet critical business needs and ease future growth.
  • Work with Solution Providers, Not Product Resellers
    Small businesses require guidance and education to navigate through an increasingly complex maze of technology options available for accelerating business growth and improving efficiency. They do not need an IT consultant who is trying to sell them a product. Sirius Technology Group avoids conflicts of interest by not selling any products. This allows Sirius Technology Group to align technical expertise with the best interests of clients. IT consulting and product selling can lead to a situation where the proposed solution is built around a predetermined technology rather than the genuine needs of a small business.

The breadth and depth of Sirius Technology Group’s consulting expertise brings a unique set of advantages to companies trying to maximize the business value of their IT network within a reasonable budget. These advantages include:

  • Best Practices
    Sirius Technology Group’s staff of Microsoft certified consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical projects for a broad range of clients. Each consultant brings a set of personal best practices from this extensive industry experience, and these are further refined by the company-wide best practices training that Sirius Technology Group instills in its consulting staff. This means you get not just expert technical skills, but a consultant with proven methods for how to apply those skills to solving real-world business problems successfully and in a repeatable fashion. Find out more about Sirius Technology Group's best practices for network consulting.
  • Value Pricing
    STG charges a competitive hourly rate for services. Clients are not forced to waste money with retainers or minimum commitments that may result in paying for services that are never delivered. STG does not add a surcharge for after-hours or emergency service, and does not charge for travel time except for emergency support where on-site time is less than 4 hours. Find out more about STG's value pricing for IT outsourcing.
  • Full Documentation of IT Services
    Sirius Technology Group has developed a sophisticated service reporting system that records and archives detailed documentation for all delivered services. Unlike freelance consultants who often provide scant documentation or details of services performed, every service provided by Sirius Technology Group is accompanied by comprehensive documentation. Every Sirius Technology Group staff member has full access to the service reports generated by every staff member to every client. The discipline of documenting and storing service records results in more efficient service and avoids a variety of common and unfortunate scenarios such as when a service customer is effectively held hostage to a consultant who won’t release the keys to the kingdom. Find out more about Sirius Technology Group's documentation of IT outsourcing services.
  • Knowledge Transfer
    Sirius Technology Group is committed to knowledge transfer from Sirius Technology Group's consultants to customers. By teaching clients to deal with problems that are within their comfort zone, Sirius Technology Group can focus on providing high-value services by helping clients resolve complex problems and facilitating the adoption of leading-edge technologies. Sirius Technology Group often helps clients hire internal, front-end support staff, such as desktop support technicians, once clients grow to the point that outsourcing these functions is no longer cost effective. Find out more about Sirius Technology Group's knowledge transfer services.

For more information about Sirius Technology Group's Network Support Packages, call 305-596-1247 or fill out our form.

 

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